If you can't sign in, go to Account support.īlock senders or mark email as junk in It’s can be made more effective with some user in. On the Options tab, select the option button that corresponds to how you wish. Microsoft Outlook is usually provided along with Microsoft office and has a good built-in junk mail filter. You will see the Junk E-mail Options dialog box appear. Note: You will need to sign in first to get support. Click the Junk drop-down button in the Delete group on the Home tab in the Ribbon and select the Junk E-mail Options command from the button’s drop-down menu.
If they are, select the next to their name and add the sender to your Safe senders list instead.Ĭheck that you don't have an Inbox Rule running for the sender or a keyword in the deleted email.
Messages in your Junk folder are automatically deleted between 10 and 30 days after they arrive.Ĭheck that the sender is not in your Blocked senders list. To stop email from going to your Deleted Items by mistake Email marked as junk is sent directly to the Junk Email folder, and you can choose how aggressively Outlook marks emails as junk. Complete the following steps to configure your Junk Email (SPAM) settings in order to ensure optimal email delivery results. To avoid legitimate emails being identified as SPAM, you will need to disable SPAM filtering capabilities in Outlook. For most users, setting the Junk email filter set to high is good enough, especially if their mail is also scanned by a server side anti-spam filter. The Options tab on the Junk Email window is where you can set Outlook’s junk email options for any message that comes in. identified as SPAM, because of the double filtering process. Outlook includes a Junk Email filter.This filter cannot be updated by the end user and Microsoft stopped releasing updates for it in November 2016. If you've blocked someone by mistake, open your Blocked senders list and select the next to their name.Īdd the sender to your Safe senders list. Click on this option to open the Junk Email Options panel. You can also open the message and select the It's not junk link at the top. Open your Junk Email folder and select the messages you want to keep.įrom the top toolbar, select Not junk > Not junk (or Not spam > Not spam). Marking email as Not junk also helps us improve our service. If playback doesnt begin shortly, try restarting your device. Exchange will tell you if the email was sent to junk or the inbox. To determine this, go into Exchange Message Tracking and search for any of the emails that are not going to junk but being flagged as spam. As with other providers, following best practices like regularly scrubbing your list of disengaged contacts, authenticating emails, and sending high-quality and relevant content will decrease the odds your emails go to spam in Outlook. It is most likely going to be either an Exchange or Outlook issue.
If email is going to your Junk folder by mistake, you can mark it as Not junk or add the sender to your Safe Senders list. how to enable/show spam folder in outlook. How to stop emails going to spam in Outlook.